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The J.M. Smucker Company Joins Partners in Food Solutions in the Fight to Improve Food Security Across Africa 

MINNEAPOLIS (July 2020) – Partners in Food Solutions, a consortium of world-class food industry companies – General Mills, Cargill, Bühler, DSM, The Hershey Company and Ardent Mills – working together to address food security, nutrition and economic development across Africa has announced that The J. M. Smucker Company has become the organization’s newest corporate partner. For over a decade, Partners in Food Solutions has connected highly skilled volunteers from its corporate partners with entrepreneurial food companies in Africa to help strengthen their businesses. Volunteers have contributed more than 100,000 pro-bono consulting hours. With the addition of Smucker, Partners in Food Solutions partner companies represent over 800 years of food industry knowledge and experience. 

As the population of Africa is expected to double by 2050, ensuring communities have access to an adequate supply of safe, nutritious and affordable food is more important than ever. Through a remote, virtual consulting model, pioneered by Partners in Food Solutions and recognized by political and development leaders around the world, volunteers from Smucker will have the opportunity to support African food businesses by sharing their technical and business expertise. 

The partnership is the latest example of how the Company brings its commitment to thrive together with all of those impacted by its business to life. 

“As a food Company, we are passionate about ensuring global food security and are thrilled to support Partners in Food Solutions and its groundbreaking efforts to aid African communities in this area,” said Tamara Fynan, Executive Director, Community Engagement and Philanthropy, The J. M. Smucker Company. “The unique opportunity to engage our employees and leverage their technical and business expertise to make a meaningful impact is especially exciting. Our employees share in our passion to make a positive difference in the world and will be eager to lend their support to this great cause.” 

The timing of this new partnership could not be more appropriate. “The J.M. Smucker Company is a trusted food producer with a talented workforce who are committed to doing good in the world. They bring new expertise and capacity that will help us go even further in supporting a critical link in the African food value chain - local processors - to improve food security across the continent,” said Partners in Food Solutions CEO Jeff Dykstra. “COVID-19 has the potential to have a long-term impact on Africa's food system in ways that are unimaginable. Our volunteers are helping our clients address current challenges so they can become stronger and more resilient. The J.M. Smucker Company has a long history of creating successful brands and being able to utilize their expertise and experience will be invaluable for many of our clients right now.” 

Partners in Food Solutions has a network of more than 1,200 expert volunteers who have shared their technical and business knowledge with over 1,500 clients. With the addition of Smucker, Partners in Food Solutions will be able to tap into its 7,000+ employees and provide even greater support to its African clients. 

About Partners in Food Solutions Partners in Food Solutions, an independent nonprofit organization, works to increase the growth and competitiveness of food companies in Africa and beyond. Our goal is to improve access to safe, nutritious, affordable food and promote sustainable economic development across food value chains. We do this by inspiring business leaders and linking highly skilled corporate volunteers from our consortium of leading companies with promising entrepreneurs and other influencers of the food ecosystem. To learn more about Partners in Food Solutions, please visit 

About The J. M. Smucker Company Inspired by more than 120 years of business success and five generations of family leadership, The J. M. Smucker Company makes food that people and pets love. The Company's portfolio of 40+ brands, which are found in 90 percent of U.S. homes and countless restaurants, include iconic products consumers have always loved such as Folgers®, Jif® and Milk-Bone® plus new favorites like Café Bustelo®, Smucker's® Uncrustables® and Rachael Ray® Nutrish®. Over the past two decades, the Company has grown rapidly by thoughtfully acquiring leading and emerging brands, while ensuring the business has a positive impact on its 7,000+ employees, the communities it is a part of and the planet. For more information about The J. M. Smucker Company, visit


PFS volunteer, Michael Jung

Volunteer Spotlight: Michael Jung


Michael is a packaging and bulk flour production manager at Ardent Mills and has volunteered on several projects with PFS over the years. 

PFS: Tell us more about yourself.

MJ: I have been in the flour milling business my whole career, about 33 years!

PFS: Why did you initially join PFS?

MJ: I started my involvement with PFS after getting a challenge from senior leaders and my mentor, Randall Garvert. One of the values of Ardent Mills is serving, and by helping across our company, in the community, and with PFS, I get to live out Ardent Mills’ values.

PFS: What skills are you using when volunteering with PFS?

MJ: The skills that are used in these projects are numerous. I get to practice listening, challenge my perceptions and work with others to collaborate on developing solutions. I’ve learned that I do not need to know everything about a process to be an effective leader of the solution.

PFS: What challenges have you experienced as a volunteer?

MJ: Challenges have included understanding language accents from different areas of the world, working across different time zones, faulty internet connections from all participants and not being able to easily ship packages or visit sites. All of these were overcome by pure diligence by all team participants to succeed.

PFS: You’ve volunteered on three projects. What motivates you to continue volunteering?

MJ: There is a feeling of gratitude, accomplishment, and the challenge of growing my leadership and collaboration skills.

Quote from Janice Johnson and photo of peanuts in a bucket

Volunteer Spotlight: Janice Johnson


Janice Johnson is a technical services advisor at Cargill and the Zambia volunteer portfolio lead for PFS. As a portfolio lead, Janice is responsible for reviewing all Zambia project charters for accuracy and feasibility before they become approved projects.

PFS: Please tell us a little about your background.

JJ: I have been working in the food industry for over 20 years in both consumer product goods and ingredient supply segments. I have a passion for science and nutrition, which drives me to study ways to provide healthy food options for the general population.

PFS: Why did you decide to get involved with Partners in Food Solutions?

JJ: I am fortunate enough to be working for a company that is a firm believer in supporting communities through education, making a positive environmental impact, putting people first in terms of health, safety and personal development, and making food accessible, nutritious, and safe for the world. Upon learning about PFS, it was easy to see that we shared a lot of the same values about lifting communities so that everyone has the opportunity to reach their full potential. After speaking with others about their positive experiences volunteering with PFS, it became an easy decision for me to become a volunteer.

PFS: What do you like most about being a portfolio lead for Zambia?

JJ: As the portfolio lead, I get visibility into all of the projects which allows me to learn more about others’ experiences and pick up tips on how to create meaningful solutions. I can also leverage these learnings with other clients to help expedite the decision process for other projects. I learn a lot from the challenges that the clients bring forward and I enjoy being able to share my technical knowledge and perspectives to help ensure they are successful.

PFS: What skills are you developing as a portfolio lead and how do you use those skills in your day job?

JJ: Considering some of the language barriers, time zone differences, and individual perspectives, I have learned to focus on my listening and verbal communication skills to make sure I am understanding others and they understand me. Having a clear grasp of the client’s needs is critical for making sure that I am a worthwhile contributor to their needs. Additionally, working with clients has sharpened my problem-solving skills, especially considering the limited resources available and the creativity required for robust solutions.

PFS: What is one thing you’ve learned after working as a portfolio lead?

JJ: Things that I take for granted are extremely important for PFS clients, such as, the impact of a drought or a flood on the ability to access electricity to run a business, protecting your business from crime, and the ability to get access to equipment and ingredients in a timely manner. Seeing these African businesses and entrepreneurs thrive so well with limited resources shows me that strong commitment, optimism, and persistence can lead to great success.

Hand filled with corn

Serving Others with Honesty, Trust and Integrity

Yu “Chloe” Jiang, who was born and raised in China, has always been interested in food safety, even from an early age. “I remember as a young child learning about food safety scandals that occurred around the globe and being shocked by the people and companies that allowed them to happen,” Chloe said. “Honesty and honor are a couple of my core values and I am proud to work for a company that creates ingredients with integrity and lives out its values of serving people and trust.”

As a manager in the baking lab at Ardent Mills, Chloe is responsible for ensuring raw materials such as flour meets company and food safety standards. Chloe’s unique combination of technical food safety knowledge and ability to speak both Mandarin and English made her the perfect volunteer to help Barri Food Complex, a client that is supported by the partnership between TechnoServe, USAID, and PFS, translate equipment manuals for their grain processing plant in Ethiopia.

“Before Chloe, we were just troubleshooting the equipment. We didn’t have any [equipment] procedures in place,” said Anteneh Tesfaye, managing director of Barri Food Complex. “We could not find someone in our area who was able to translate our equipment manuals who also had a technical background,” Anteneh said, “having Chloe help translate our equipment manuals for us was very useful.” Now that the manuals have been translated to English, Barri Food Complex staff are able to use the equipment well and develop procedures that meet their local food safety standards.

Chloe explained that translating manuals for a grain processing plant in Ethiopia didn’t come without some unique challenges. “The type of maize flour in Ethiopia is very different from its counterpart in North America. I found that the term for cornmeal is not well defined in the US and the difference between corn flour and cornmeal can sometimes be confusing. When Barri Food Complex sent me a sample of their corn flour I noticed that it’s very fine and looks like the refined wheat flour you would find in the US. Through this experience, I learned not to assume anything. Especially when dealing with a food product from a different region and culture.”

For many volunteers, Partners in Food Solutions is an opportunity to learn new things – both professionally and personally. Chloe said, “Joining PFS was an opportunity that allowed me to use my technical knowledge to positively impact food safety and quality around the world. Not only did this experience enrich my knowledge about food, but it also taught me about food application and processing at the manufacturer.”

Mentor and Mentee

Strengthening Global Communities Through Mentorships


Whether you’re looking to network, develop new skills, or learn about a new culture, mentorships are a great way to connect with others and grow as an individual. The power of mentorships is that they often impact both sides – the mentor and the mentee – leading to a very fulfilling experience for everyone. Caio Malufe, a senior manager in corporate development at Cargill, recently joined the Partners in Food Solutions (PFS) mentoring program and was paired with Beatrice Githinji, the access to finance manager at Initiative for Smallholder Finance Advisors (ISF).

At ISF, Beatrice is responsible for assisting clients in the Alliance for Inclusive and Nutritious Food Processing (AINFP) program, supported by TechnoServe and USAID, acquire capital so they can fund projects related to improving nutrition. “My drive is to create a positive impact in the agriculture sector by improving access to finance for value-chain players,” Beatrice said. “The agricultural sector across the region is very heavily underfunded.” In her free time, Beatrice is a mentor herself. She mentors school children in her rural village to help improve their school performance and use education as a means to fight poverty. “I joined the PFS mentoring program because I want to redefine my career path, improve on other life skills, and learn about other cultures,” she said.

Caio, who joined the PFS volunteer network less than a year ago, has already participated in four projects and now his first mentorship. “I believe that the food and agriculture industry is one of the key catalyzers of impact in the world, and working toward a more equal and sustainable planet is the most powerful thing we can do,” Caio said. “I see Beatrice as someone who is supporting the financing of small and mid-sized entrepreneurs in vulnerable regions of Africa, and this is something dearly important to me. If she can leverage the conversations we have and the capabilities we discuss as a means of doing the job better, that’s what motivates me.”

Although Caio and Beatrice’s mentorship recently started, both of them have already reported learning something new. Caio said, “Our sessions so far have covered topics such as inner exploration, knowing oneself, communications strategy, and how to influence a team, which are all important themes for the work both of us are doing.” “Caio is a good mentor,” Beatrice said, “he has taken the time to understand why I am in this program and then guided the process, creating an amicable environment for the sessions. One of the critical things I have learned is the essence of being conscious and present in whatever I am doing. This has helped me a great deal in engaging with others.”

Beatrice and Caio plan to keep on meeting regularly throughout the year and continue conversations about communication strategies, purpose, professional development, and more. “I am inspired by Beatrice’s sense of purpose, and by the reasons behind her goals and ambitions in life... I do have the feeling that I am the one doing most of the learning at times.”

General Mills
General Mills, the founding member of Partners in Food Solutions, is one of the world’s leading food companies, operating in more than 100 countries and headquartered in Minneapolis, Minnesota.
Cargill is an international producer and marketer of food, agricultural, financial and industrial products and services. Founded in 1865, the privately held company employs 150,000 people in 70 countries.
Royal DSM is a global science-based company active in health, nutrition and materials. By connecting its unique competences in Life Sciences and Materials Sciences DSM is driving economic prosperity, environmental progress and social advances to create sustainable value for all stakeholders.
Bühler is a global leader in the field of process engineering, in particular production technologies and services for producing foods and manufacturing advanced materials. Bühler operates in over 140 countries and has a over 10,000 employees worldwide.
The Hershey Company, headquartered in Hershey, PA, is a global confectionery leader known for bringing goodness to the world through its chocolate, sweets, mints and other great-tasting snacks.
Ardent Mills
Ardent Mills is dedicated to helping our customers innovate and grow, with the industry’s broadest range of flours, mixes, blends and specialty products.
Inspired by more than 120 years of business success and five generations of family leadership, The J. M. Smucker Company makes food that people and pets love. The Company’s portfolio of 40+ brands, which are found in 90 percent of U.S. homes and countless restaurants, include iconic products consumers have always loved such as Folgers, Jif and Milk-Bone plus new favorites like Café Bustelo, Smucker’s Uncrustables and Rachael Ray Nutrish.