
Congratulations to Our 2022 PFS Service Award Winners!
At PFS, partnership is a foundational component of who we are and what makes us sucessful. Every year, we honor several individuals who embody the qualities of our founders, John Mendesh and Peter Erickson. These awards go to people who most demonstrate enthusiasm, drive for results, employ creative problem solving, and show tenacity, grit, wisdom, and humility. Please join us in celebrating our fourth annual PFS Service Award winners…
John Mendesh Award
Gloria Otto, Partners in Food Solutions Program Associate – Ghana
"Gloria is never not smiling, even when the work can be stressful or unpredictable. She oversees a difficult portfolio, but she never shows frustration. Instead, she is focused on how to solve the problem in a way that is achievable and supported by the most people. She does not give up and always has a warm attitude through it all." - PFS Staff Member
Niels Van Mossevelde, DSM Associate Scientist II – Netherlands
"Niels has been an active Client Lead for a while now. He has supported the client with very minimal staffing resources and has been very patient with the client even at their busiest times. He has always joined the project calls with a smile on his face and helped provide solutions to the client apart from leading calls.” - PFS Staff Member
Peter Erickson Award
Eleanor McSweeney, Bühler Business Development Manager – Switzerland
"Eleanor served as a Client Lead for our client in Côte d’Ivoire. She served as a formidable translator, project manager, and always reverted to the team with ideas to overcome project challenges. She worked extremely hard and developed an excellent rapport with the project team to ensure that the client completed their HACCP and Yield Increase Project. She was also prompt with communication and would close projects immensely well. - PFS Staff Member
Dan Dietz, Smucker Director of Engineering & Technical Services – USA
“Dan has been one of the most active Smucker volunteers since they joined PFS. He has already volunteered on three different services and shown so much commitment to the work. He has been patient and understanding and willing to stay on and support a client even while there was political unrest in Ethiopia causing major delays with his client. He offers so much expertise and guidance in the areas of process optimization and product formulation and he does it with grace and humility." - PFS Staff Member

A Letter From Jeff

From Home Kitchen to New Factory: Confectionary Company Receives Expansion Support
Established in 2010, Fastizers Food and Confectionary is one of Nigeria’s fastest-growing consumer goods companies. The company began by making sweets out of a home kitchen ten years ago and now distributes its products across the country to 26 different states and counting. To meet growing demand, Fastizers Food and Confectionary looked to Partners in Food Solutions for support in expanding their current production facility, from the parking lot to the processing area.
A volunteer from The J.M. Smucker Co., Christopher Ray, was tasked with supporting Fastizers with their facility design project. “I’ve been working at Smucker in R&D since 2016 and have worked within our coffee, Uncrustables, jams and jellies, and ice-cream toppings businesses,” said Chris. “I was looking for an organization in which I can use my educational background and engineering skills that I’ve developed
throughout my career to help in a meaningful way. When I heard about Partners in Food Solutions, I knew I had to get involved.”
Working with another volunteer from Hershey, Christopher reviewed the client’s current facility design and came up with a new design that would allow them to expand from one processing line to four while also ensuring the factory would be HSE and GFSI/FSMS certification compliant. “This volunteer work correlated with one of the projects I was doing at Smucker at the time,” said Christopher. “I thoroughly enjoyed applying my skills to this project and learning about a new company in a different country. Having the opportunity to network with other professionals at different companies was fun, too!”
Since the project finished last year, Fastizers Food and Confectionary has already made significant progress in expanding its facility. The updated layout is a significant improvement from the initial draft, and additional considerations for food safety, human safety, and the environment have been incorporated. Further, information on how dough temp affects the baking has been factored into the quality control program and the volunteer’s edits on the flow made it easier for the client to communicate with their facility architect on their desired plans. Fastizers Food and Confectionary plan to finish constructing the new facility by August 2022.

Enhancing Food Safety From Farm to Fork
Born and raised in Morocco, Farah Varisco has a deep interest in unlocking Africa’s potential. Motivated by her desire to help others and use her skills for good, Farah, an analyst at The J.M. Smucker Co., signed up to support a risk assessment project with PFS client Seba Foods in Zambia. “In my day job as an analyst at Smucker, I can get really focused on my challenge at hand and forget about everything else that is going on around me,” said Farah. “Even being from modernized Africa, it can be a challenge to get the basics to people so I am glad I have this opportunity to help others and hopefully make their lives better.”
Seba Foods is an agro-food processing company specializing in the processing of maize and soya beans for more than 25 years. Seba works with its own network of registered smallholder farmers who supply the raw materials and supplement the crop requirements to produce a range of products including soya pieces, breakfast porridge, and corn soya blend (CSB).
“Zambia has its own unique challenges when it comes to threats and vulnerabilities so we’re in the process of gathering as much data as we can on their food safety and quality systems,” said Farah. “I typically do the analysis of our systems at Smucker and make sure we’re financially secure and sound. I’ve gone through quite a bit of a learning curve on this project since the country and products are completely new to me, but risk is risk and I am excited to be contributing toward improving food safety in Zambia.”
Although this project is not yet finished, the Seba Foods team has already learned a lot. “I’ve developed some good foundational knowledge around the creation and implementation of a risk assessment that we initially lacked,” said Teza Chika, quality assurance manager at Seba Foods. “A lot of information about how to go about it has been shared, to which some has already been implemented, but we are still developing the system to make it effective.”
The Seba Foods team said they’re grateful to have this opportunity to collaborate with PFS volunteers like Farah. “[The volunteers] serve as extra resources that infuse our work with the necessary experience, skill, and expertise that our institution may lack from time to time,” said Teza. “They bring about new ideas from their experiences that help our systems evolve to be more effective and we look forward to meeting with them every other week to learn more.”

Q+A with Smucker Volunteer Kenny Byers
Tell me a little about yourself and your role at Smucker.
I am a process engineer in R&D. In my role, I help prepare and run plant trials at our facilities. I am interested in making foods that are environmentally friendly and helping businesses improve food security.
What was your primary motivation for volunteering with Partners in Food Solutions?
I got involved with Partners in Food Solutions because I wanted to use my skills to benefit others and support a company that was committed to making food responsibly.
What was your first project like?
I worked with a client called Java Foods in Zambia that is committed to providing nutritious and affordable goods. I helped them review their equipment needs to make sure they were getting what they needed to expand their product portfolio to make cornflakes. I am familiar with the equipment, but it was fun to learn more about alternate applications for those machines which gave me valuable engineering experience.
Did you learn anything new?
I’ve been learning a lot since day one. I am learning new applications and how to work with people internationally. I feel better equipped to take on projects with international stakeholders after volunteering with PFS.
What would you say to a colleague who is thinking about volunteering with PFS but is hesitant to start?
I would highly recommend giving it a shot. The time commitment is about one hour a week and PFS does a good job at organizing the volunteers so you can focus on sharing information on your area of expertise. It’s set up so everyone can be successful!