Pristine Foods Limited, an egg processing company in Uganda that produces products for vulnerable groups such as children and the elderly, wanted to improve their safety measures by implementing a more robust quality management system. Advancing their food safety and quality programs would allow them to expand to new markets including supplying to international organizations that help combat nutritional challenges throughout Africa. Furthermore, obtaining an ISO 22000 Certification would also assure customers that their products are processed at the highest standards, increasing their confidence.
To help advance their quality management system, General Mills Regional Auditor for Europe/Australia Alice Millat offered to lend her expertise. “At General Mills I conduct audits at our suppliers’ facilities and act as a link between the suppliers and General Mills in the case of an issue or question. I enjoy working in quality control and love sharing my experience so volunteering with PFS was just too good of an opportunity to pass up,” said Alice. “During the past several months we’ve reviewed their ISO 22000 manual and their hazard analysis and control documents. Now, we are focused on helping them address some production challenges – especially storage issues,” she continued.
Despite the fact that this project was kicked off at the start of the COVID-19 pandemic, the volunteers have made great progress in helping the client prepare for an ISO 22000 Certification. “We’ve benefited greatly from PFS’ rich network of extremely rare world-class experts in food processing,” said Joel Guma, managing director of Pristine Foods Ltd. “The experts and support team at PFS who we’ve been working with have been highly knowledgeable, professional and always willing to assist. This tremendous help has certainly put us on a more confident path to obtaining an ISO 22000 Certification.”